When we
picked up our RV the battery was nearly dead. We were told that it would charge
while driving to our destination about an hour away. When we got to our
campsite and started to set up, we realized the battery was still completely
dead. Being newbies we didn’t know that if we plugged into shore power we would
have power for everything. So we set up using the manual option for the tongue
which I surprisingly remembered how to do, only to find out that once we
plugged in the power to move the tongue up and down worked! Lesson learned!
We were
really proud of ourselves for having been able to level the rig, hook it up all
nicely with all necessary gadgets we had bought – water purifier, surge
protector with a lock so we don’t get it stolen as they are quite expensive,
water pressure regulator, we have it all as I was reading a lot of blogs and
watching a lot of YouTubes before we set out on our journey and everything that
was recommended was quickly ordered through Amazon.
The first
day was spent mostly doing trips back and forth to our apartment to move
everything with the truck back to the camper. We hardly used the toilet. I
think you know where this is leading to – poop talk! You see, I am renowned to
talk about poop in company. It’s normally dog poop but can deviate to any other
kind. Anyhooo, the second day our toilet started to gurgle when we flushed –
not a good sign. It then was quite evident that there was a blockage as nothing
was really going down anymore. Get my drift? Really not good. So I call the
dealer and am told that we have an appointment to bring the rig in their shop
for the next week. Excuse me but we are in the middle of moving, there is stuff
everywhere and there is no way that we can get it all organized so we can move
the rig. I explained that we are also new to this so it’s a huge inconvenience
to have to hook up and move at this point. Could they send someone over? So our
request was sent over to the person in charge of road crew who happened to be new
to the job and I think was overwhelmed by the number of calls, emails, requests
she was getting. To make a long story short, we ended up having to go ourselves
to the dealer (without the RV) and demand to talk to the owner or manager. We
got to meet with the owner of the business who was very nice and understood our
concern completely. He got our salesman to come over and the woman in charge of
road crew. He told them to do whatever was needed to fix our problems (we were
also missing 2 window screens making those windows impossible to open unless we
wanted to share our home with flies and spiders). It took quite a few days to
get someone to come and fix our toilet which ended up having been installed
incorrectly thus the seal was half blocking the hole which quickly blocked with
“you know what”. I must say that our dealer did all they could to accommodate
us as they eventually had to hire a guy that used to work for them but was now
operating his own mobile business since their own crew was overbooked.
Now we have
a fully functioning bathroom but are still missing our window screens. That
issue is with the manufacturer who is acting like they have never seen our
model of RV before. We had to measure the windows and take pictures. Then the
guy that fixed our toilet was asked to measure, draw a sketch and take
pictures. And would you believe that later, when the dealer’s road crew was at
our campground, they were also sent to take measurements and take pictures of
those windows as the manufacturer – Keystone – needed more precise information
in order to fulfill the order. It’s hard to believe that the people who built
your RV don’t have any idea of what a window measures or looks like in a
particular model. Crazy!
So for now,
all is good! Everything works perfectly. We certainly got to test the A/C to
the limit with all the very hot weather we’ve been having. We didn’t have A/C
in our apartment so this is pure luxury!
Pura Vida!
No comments:
Post a Comment